We are in service sector and as such we will not entertain request for cancellation of services rendered to poor & below poverty line families. Our Policy for the cancellation and refund will be as follows:

A person who has remitted the required amount and has placed orders for a procedure for his beneficiary in the Trust can make a request for cancellation of the said procedure provided the said cancellation request is made and the same is received and acknowledged by the Trust Such a request should be received at least one day prior to the date of procedure.

Once the request for cancellation is acknowledged by the Trust, the amount remitted shall be refunded after deducting 5% of the amount within 7 days of acknowledgement of the request. In case of Payment Gateway Name payments refund will be made to the same account.
• We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
• We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
• We will not e-mail you in the future unless you have given us your consent.
• We will give you the chance to refuse any marketing email from us or from another trader in the future.
• The type of information we will collect about you includes:

• We will never collect sensitive information about you without your explicit consent. • The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. • The personal information which we hold will be held securely in accordance with our internal security policy and the law. • If you have any questions/comments about privacy, you should contact us.